FAQ's & PAPERWORK
Frequently Asked Questions:
Does my dog have to be vaccinated and if so, what shots does he need?
Yes. All dogs must have proof of immunization, including rabies, Bordetella (kennel cough), distemper, parvo, canine influenza and fecal test. We also request that your speak with your vet about a 6 month bordetella booster, canine influenza and any other disease prevention your dogs will need to stay and play in a communal environment. Flea/Tick prevention is strongly advised. You must bring a record to show your dog is current on all shots. If you do not have a copy of the shot record, your veterinarian can easily provide a copy by emailing it to: firstname.lastname@example.org.
Is there any paperwork?
Yes, You can print a Boarding Agreement here: Please fill it out and bring it with your dog's shot record at time of drop off.
Do the dogs have a chance to get exercise? Does it cost extra?
Each dog has play time in the covered, outdoor run/play area throughout the day, a minimum four-to-five times per day. Outside time/exercise is not an additional cost, but part of the regular, healthful care we provide. Because we accommodate all pets in their own run, dogs have constant opportunity to run back and forth (but are usually interested in a quick nap-time! Dogs are enthusiastic about all the activity and might even get more exercise than they would at home. Every dog receives individualized attention. If they are very social, they may be put into a supervised play group of other dogs of similar size and temperment. It all depends on your choice for your dog - as their individual needs, personality, safety and happiness is our top priority. You can decline group play for our pet if you do not want him/her in group turn-out.
I have more than one dog, can they stay together?
Absolutely. We can put 2 dogs in the same run so they have their regular companion close. Your dogs must be able to eat and sleep together in peace to stay in the same kennel. If we determine that your dogs are not getting along in the kennel, we will seperate the dogs, and you will be charged for two kennels. Still, your dogs will be next to each other and viewable through the kennel partition. And, they'll have plenty of time to be out together during play & excercise. We cannot kennel two dogs together that are not from the same household. Have more than 2 dogs? We are happy to accommodate, please call for details.
What if my dog is on a special diet or nutritional plan?
You should plan to bring enough of your dog's regular feed for the length of his stay. If there are very specific instructions for feeding, please write-out and bring them or be sure to explain the details to us at check-in. We understand that staying on the same diet and feeding schedule is important for your dog's health and we're happy to accommodate all of his needs. If your dog has restrictions on treats or certain foods, please let us know as we provide treats in the afternoon and at night.
For dogs who are not on a special diet, we feed high-quality, name brand dry and canned foods at a per meal cost.
Is the kennel heated and air-conditioned?
The facility is both heated and air-conditioned to make sure the dogs are comfortable and healthy in all weather conditions. An UV light bacteria killing air circulation system also runs to ensure the dogs have fresh, clean air.
Do the dogs go outside?
Yes, dogs are taken outside to our covered outdoor play area and outdoors on grass (weather permitting) throughout the day with view of our country setting, where they'll see all sorts of nature. Geese and deer and nesting birds are common here, and serve as great entertainment for the dogs.
Will my dog forget his housebreaking?
Your dog will not forget his housebreaking after being here. We have very few accidents in their runs because they get out on schedule and often throughout the day.
What may I bring with my dog for his stay?
dog food and supplements
edible chews and treats (not rawhide)
Kongs and nylabones that are labeled with your dog's name (Sharpie)
Updated shot record showing bordatella, rabies, distemper, parvo, fecal, canine influenza
What should I NOT bring with my dog for his stay?
We provide fleece blankets and cot beds at no charge. We do have a damage fee for our cots that is $18. if you feel your dog will chew the bed, you can decline the use of cot bedding.
Food and Meds
We recommend bringing your dog's food as to not cause an upset stomach due to change in diet. Bring any special diets and medications in origional packaging.
You don't need to bring bowls. We have plenty of stainless steel bowls that are standard to our system.
Believe it or not, most dogs do not play with their favorite toys if you bring them! There is so much activity during kennel hours that they find far more interesting than their toys and when it's time to rest, they're usually tired and use that time for a good nap. Also, if your dog has a favorite toy, it's better not to bring it so it doesn't accidentally get lost or damaged in some way.
We provide blankets and cots as well, so unless your dog sleeps on a special mat or pad, we have everything needed to make sure he is comfortable.
For safety reasons, please have your dog leashed and under your control at all times while arriving and departing the kennel.
The content on this page is intended to help you feel comfortable and know what to expect and understand the deep level of care and experience provided by Misty Glen. If you have questions not addressed here, please don't hesitate to call us at 440.871.2848. We would love to hear from you!